Frequently asked questions

Common questions from bidders and consignors.

For buyers

How do I bid?

Create a free account on HiBid, find the lot you want from our auction, and place your maximum bid. HiBid will bid for you incrementally up to your maximum.

When do auctions close?

Lots close in staggered order Tuesday evenings starting at 7:30 PM Eastern. The exact close time of each lot is shown on the lot page.

How do I pick up?

Pickup is at our Holly, MI warehouse Thursday, Friday, or Saturday from 12 PM to 4 PM in the week following auction close. Bring photo ID and your invoice.

Do you ship?

We offer local delivery in Metro Detroit. For smaller items, we can recommend a third-party shipper or pack-and-ship service. We do not ship items in-house.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, cash, and certified checks. Credit card payments through HiBid are charged automatically after the auction closes.

Are buyer's premiums charged?

Yes. A standard buyer's premium is added to the hammer price; the exact rate is shown on each auction's HiBid page before you bid.

Can I preview lots in person?

Yes — preview is available during business hours the week of the auction. Call ahead to confirm.

For sellers

What kinds of items do you sell?

Estate furniture, fine art, sterling, jewelry, antiques, decorative arts, militaria, coins, tools, and quality collectibles. If you're not sure, send us a photo.

Do you handle full estates?

Yes. We regularly handle full estate liquidations across Metro Detroit, including on-site evaluation, packing, and transport.

What is the consignor commission?

Standard commission is 25% of the hammer price. Reduced rates may apply to large estates and high-value individual pieces.

How quickly do I get paid?

Settlement statements and payments are issued within 30 days of auction close.

What about items that don't sell?

You can choose to relist, donate, or pick up unsold items. Items not retrieved within 30 days of an unsold notice may be discarded or donated.